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SE Asia casinos that shut down during pandemic were turned into social-engineering call centers to scam wealthy individuals

Pig butchering: Proving the Luddites right

Lou Covey

Pig-butchering may be proving the Luddites were right. The social-engineering scam bypassed ransomware as the most profitable cybercrime approximately two years ago. After government regulations and law enforcement took a big bite out of returns for ransomware this past year, public-private partnerships are taking aim at the new champ.

TL;DR
* Pig butchering eclipses losses from ransomware
* Top targets are tech savvy people under 50
* Human error trumps cyber awareness
* Public/private partnerships making inroads at dismantling scam operations
* Tips to avoid scams
* Podcast with Arkose CEO
Between 2020 and 20023, scammers reaped more than $75 billion from victims around the world. Approximately 90 percent of the losses came from of purchasing fraudulent cryptocurrency, according to the US Treasury Department’s, Financial Crimes Enforcement Center. In comparison, ransomware attacks in that same period harvested $20 billion worldwide in ransoms and cost approximately another $20 billion in recovery costs.

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Security expert collapsed from exhastion

Breach fatigue or too big to fail?

Lou Covey

As we prepare for the annual October holiday season with Cybersecurity Awareness Month there is an important question to ask. Are we as a society at the point of fatigue over every new security breach, or are the companies getting breached just too big to fail?

Security giant Fortinet announced a data breach this week that was remarkable in two ways. One was how small the breach was (less than 500GB) Two was how calm Fortinet seemed to be about. Security gadfly Dr. Chase Cunningham posted a flippant comment about the breach on Linkedin, encouraging his followers to “buy on the breach.” He pointed out that with big public companies, in security or not, generally take a hit on their stock for a day or two after a breach, but the stock rises to new highs as the dust clears. And no one seems to care about the downstream customers whose data might have been stolen.

A 2010 study published in the Journal of Cost Management concluded that a company could be more profitable if it annoyed unhappy customers more than they already were. The success of that strategy increased with the size of the company, according to the study, and when there were fewer competitors for a customer to turn to.

The reasons for the success were simple. If a pissed off customer decided to go a smaller provider, there were always new customers who signed up, simply because they were the biggest. If there were no smaller competitors, the customer never went away. In the process, the offending company rarely has to pay out to make the customer whole. The study pointed our that companies like United Airlines have notoriously bad customer service, but they rarely lose market share because of it.

Kevin Szczepanski, co-chair of Barclay Damon's Data Security, is much more forgiving

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California legislature pases AI laws

Solons scrambling to save AI

Lou Covey

State legislatures are scrambling hard to enact regulations of the cybersecurity and AI industries to protect them from themselves. And the leaders of those industries object to the efforts, like drug abusers forced into rehab.

For the past 10 years, the investor world shoveled money into any company that said they are focused on AI, but that support is starting to shake. Many AI startups that have received billions of investment are struggling financially, not the least of which is the elephant in the room, OpenAI. The most successful AI company in the world is on pace to lose $5 billion this year and, according to CEO Sam Altman, the company needs more than $8 billion more investment this year or will face bankruptcy inside 12 months.

Part of the loss of confidence in AI are the number of failures that seem to be increasing. The AI Incident Database, which chronicles incidents dating back to 1983, now contains 629 incidents. An even bigger reason is the self-governing rules the industry says it has adopted either don’t work or are ignored altogether.

The industry has generally acknowledged its weaknesses. More than a year ago, Altman sat before the US Senate essentially begging for the government to regulate the industry. Support for that legislation has waned, however, as 15 U.S. state legislatures are considering dozens of bills to regulate the development and use of artificial intelligence.

In a letter from OpenAI Chief Strategy Officer Jason Kwon to California Senator Scott Wiener (author of SB 1047), the company highlighted several reasons it opposed the bill, including the recommendation that regulation should be, "shaped and implemented at the federal level. A federally-driven set of AI policies, rather than a patchwork of state laws, will foster innovation and position the US to lead the development of global standards."

The “patchwork” argument has been used to oppose proposed laws in nine states. The problem with that is most federal laws come after a critical mass of laws at the state level. Historically, when two thirds of the sites pass similar laws, the US Congress considers standardizing them nationally. The US is less than halfway through that process.

The legislators authoring these bills seem to understand that they are not “experts” in technology and have been working with tech companies to make the bills more palatable. In California’s SB 1047, Weiner, removed provisions for criminal prosecution and an entirely new state bureaucracy to enforce the bill before it went to the governor’s desk last week. Instead, the bill merely directs the state attorney general to file civil charges when companies violate the mandates.

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English riots cause unprecedent damage

Security concerns reach beyond CISOs

Lou Covey

The English riots this past week provide a Dickensian “best of times…worst of times.” context to politics in the United Kingdom and possibly the United States later this year. The UK has had a significant political shift in leadership that brought relief to the majority of that countries citizens (the best) but also encouraged the minority opinion to lash out with provocation from domestic actors and foreign states (the worst). This highlight the fact that digital security concerns reaches far beyond the confines of corporate CISO offices.

The rioters are extreme anti-immigration nationalists whipped up by false information regarding the stabbing of several young children and adults at a dance recital in Southport, a town just north of Wales. The disinformation came from several sources but is primarily coming through a Russian-linked website posing as a legitimate American news organization. The claim was meanwhile amplified up by far-right figures Tommy Robinson and Andrew Tate. Robinson was arrested under anti-terrorism laws but is out on bail has been vacationing in Europe. He is still spreading disinformation. Tate is currently under “judicial supervision” for rape and human trafficking charges. X owner Elon Musk has also participated personally in sewing the discord.

Foreign interference grows

Meanwhile, open source intelligence monitored by companies like Zero Fox and Fletch have identified efforts by North Korea and Russia to interfere in elections of Western countries including Germany and the United States. Zero Fox said, “The Telegram-based bot service IntelFetch had been aggregating compromised credentials linked to the Democratic National Committee (DNC) and their websites. This data, primarily sourced from botnet logs and third-party breaches, includes sensitive information such as login credentials for party members and delegates. This breach poses a significant risk of unauthorized access and potential disruptions to the convention.”

Zero Fox said the DNC had been alerted several weeks ago and that the weaknesses fixed. The DNC Convention is set to begin August 19 and Zero Fox was planning on announcing their findings that day to boost their profile.

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Data thefts keep rising in spite of investment in security tools and services

Do corporations really care about your security?

Lou Covey

“Your security is important to us,” is a common phrase on corporate websites and emails, usually after some data breach that affects customers. To prove that statement, corporations invest billions of dollars in the cybersecurity industry. Most market projections say the industry is worth about $180 billion. About 15 percent of that market goes to data security. But all the indications are that we are losing the war in personal identity security That leaves is with the question: Do corporations really care about customer security?

Probably not

US Department of Health and Human Services reported recently that. in the US, there have been 2,213 breaches since 2020, with 152.1M affected individuals. That is almost half of the American population. But that is just breaches involving medical data.

The FBI reports, in the same period, more than 350 million stolen personal information records, exceeding the known population of the country. Worldwide, the number of personal identity information (PII) records exceeds one billion people.

So how bad is it? “I always tell people assume your social security number has been breached. Just assume that,” said John Meyer, senior director for Cornerstone Advisors, an organization providing security consultation to financial organizations.

So we are spending tens of billions of dollars to protect data from exfiltratation on almost a weekly basis from attacks bypassing current defenses. Is it worth the investment? Does protecting that data even matter?

Well, yes… sort of

Data security professionals say it is and it does. Communications, industry intellectual property, state secrets, and control of crucial systems must still be protected. Most professionals we talked to cite ransomware attacks as the primary reason for investing in security precuts and services.

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Voters mareking ballots at voting station

Election security is not a technology problem. It is how naive we are

Lou Covey

When it comes to election security, the technology we use to vote and count those votes is not the problem. The problem is how naive we are.

Election security has been at the forefront of daily news cycles for more a decade. The concerns about illicit use of technology to input and count the votes turned out to be largely overblown. Every U.S. state other than the Commonwealth of Louisiana, uses paper ballots, matching the practice of every other western democracy. Lawsuits have bankrupted people and organizations claiming the technology was changing votes. Those that have complained the loudest about election interference are now facing prosecution for the crimes.

Now the tech focus is on the use of artificial Intelligence to create deepfake video and audio. A recent pitch from Surfshark,

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FBI statistics showing the break down of elder fraud. $1.2 million in investment scams is on the top. which is twice as much as the second, tech support scams

Elder fraud festers out of control

Lou Covey

As legislatures around the world try to get a handle on the growth of ransomware, another category of cybercrime is festering out of control: Elder fraud.
The FBI’s Internet Crime Complaint Center (IC3) reported more than 100,000 people in the US, 60 years and older, lost $3.4 billion total to digital scams. The IC3 pointed out that the elderly are half as likely to report a loss. So the actual crimes and losses are probably much higher.

In contrast, the total ransomware payouts last year from reporting companies was $1.1 billion according to Chainanalysis. While the total number of fraud reports to the IC3 appears to have leveled off after years of growth, elder fraud increased by 14 percent year on year.

“Combatting the financial exploitation of those over 60 years of age continues to be a priority of the FBI,” wrote FBI Assistant Director Michael D. Nordwall, who leads the Bureau’s Criminal Investigative Division, in the report. “Along with our partners, we continually work to aid victims and to identify and investigate the individuals and criminal organizations that perpetrate these schemes and target the elderly.” 

Who is vulnerable?

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Black Kite research report covet

Mining data is daunting but crucial

Lou Covey

The cybersecurity industry seems addicted to research but isn’t all that good at it. Mining the massive amount of data produced is daunting but crucial to everyone.

Surveys and studies are an important part of marketing form the cybersecurity industry. Cyber Protection magazine receives a lot of them. We read them all. In the two months before the RSA Conference, more than one a day came into our inbox. However, they are not a great source of independent data and insight.

Ignoring the cherry-picked data highlighting a particular company’s product or service, there are a few nuggets that, taken together, produce some interesting insights. Out of 60+ reports, we took a pass on any that were repetitive, were suspect methodologically, or effectively plagiarized from another source. We chose to look at seven with a solid methodology, representation of industry-wide concerns, and originality. The reports came from Dynatrace, Black Kite, SlashNext, Metomic, Originality AI, Logicgate, and Sophos. We found three common themes: The impact of AI on security, government regulation compliance, and understanding of security concerns on the C-suites and board levels.

Understanding security issues.

Almost every study has a common complaint. CISOs say application security is a blind spot at the CEO and board levels. They say increasing the visibility of their CEO and board into application security risk is urgently needed to enable more informed decisions to strengthen defenses.

However, Dynatrace’s study said CISOs fail to provide the C-suite and board members with clear insight into their organization’s application security risk posture. “This leaves executives blind to the potential effect of vulnerabilities and makes it difficult to make informed decisions to protect the organization from operational, financial, and reputational damage.”

Recent news shows the study may have a point. Marriott Hotels admitted that a 2018 breach was the result of inadequate encryption of customer data. In 2018 the company claimed their data was protected by 128-bit AES encryption when customer identity was only protected by an outdated hashing protocol. One can imagine the discussion between the CEO and the IT department:

CEO: is our data encrypted?
IT manager: Yeah, sort of.
CEO: OK, good enough

If the CEO doesn’t understand the difference between a hash and AES encryption, that’s a problem.

And there many be evidence that ignorance is widespread. Apricorn reported that the number of encrypted devices in surveyed companies had dropped from 80 percent to 20 percent between 2022 and 2023. Some of that could be attributed to work-from-home (WFH) growth in companies. It is also likely that companies over-reported what was encrypted simply because they did not understand what “encryption” meant. Once they learned the meaning, adjustments were made.

That lack of a foundational security technology could be a reason for the devastating growth in ransomware in the past two years.

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