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Do corporations really care about your security?

“Your security is important to us,” is a common phrase on corporate websites and emails, usually after some data breach that affects customers. To prove that statement, corporations invest billions of dollars in the cybersecurity industry. Most market projections say the industry is worth about $180 billion. About 15 percent of that market goes to data security. But all the indications are that we are losing the war in personal identity security That leaves is with the question: Do corporations really care about customer security?

Probably not

US Department of Health and Human Services reported recently that. in the US, there have been 2,213 breaches since 2020, with 152.1M affected individuals. That is almost half of the American population. But that is just breaches involving medical data.

The FBI reports, in the same period, more than 350 million stolen personal information records, exceeding the known population of the country. Worldwide, the number of personal identity information (PII) records exceeds one billion people.

So how bad is it? “I always tell people assume your social security number has been breached. Just assume that,” said John Meyer, senior director for Cornerstone Advisors, an organization providing security consultation to financial organizations.

So we are spending tens of billions of dollars to protect data from exfiltratation on almost a weekly basis from attacks bypassing current defenses. Is it worth the investment? Does protecting that data even matter?

Well, yes… sort of

Data security professionals say it is and it does. Communications, industry intellectual property, state secrets, and control of crucial systems must still be protected. Most professionals we talked to cite ransomware attacks as the primary reason for investing in security precuts and services.

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Mining data is daunting but crucial

The cybersecurity industry seems addicted to research but isn’t all that good at it. Mining the massive amount of data produced is daunting but crucial to everyone.

Surveys and studies are an important part of marketing form the cybersecurity industry. Cyber Protection magazine receives a lot of them. We read them all. In the two months before the RSA Conference, more than one a day came into our inbox. However, they are not a great source of independent data and insight.

Ignoring the cherry-picked data highlighting a particular company’s product or service, there are a few nuggets that, taken together, produce some interesting insights. Out of 60+ reports, we took a pass on any that were repetitive, were suspect methodologically, or effectively plagiarized from another source. We chose to look at seven with a solid methodology, representation of industry-wide concerns, and originality. The reports came from Dynatrace, Black Kite, SlashNext, Metomic, Originality AI, Logicgate, and Sophos. We found three common themes: The impact of AI on security, government regulation compliance, and understanding of security concerns on the C-suites and board levels.

Understanding security issues.

Almost every study has a common complaint. CISOs say application security is a blind spot at the CEO and board levels. They say increasing the visibility of their CEO and board into application security risk is urgently needed to enable more informed decisions to strengthen defenses.

However, Dynatrace’s study said CISOs fail to provide the C-suite and board members with clear insight into their organization’s application security risk posture. “This leaves executives blind to the potential effect of vulnerabilities and makes it difficult to make informed decisions to protect the organization from operational, financial, and reputational damage.”

Recent news shows the study may have a point. Marriott Hotels admitted that a 2018 breach was the result of inadequate encryption of customer data. In 2018 the company claimed their data was protected by 128-bit AES encryption when customer identity was only protected by an outdated hashing protocol. One can imagine the discussion between the CEO and the IT department:

CEO: is our data encrypted?
IT manager: Yeah, sort of.
CEO: OK, good enough

If the CEO doesn’t understand the difference between a hash and AES encryption, that’s a problem.

And there many be evidence that ignorance is widespread. Apricorn reported that the number of encrypted devices in surveyed companies had dropped from 80 percent to 20 percent between 2022 and 2023. Some of that could be attributed to work-from-home (WFH) growth in companies. It is also likely that companies over-reported what was encrypted simply because they did not understand what “encryption” meant. Once they learned the meaning, adjustments were made.

That lack of a foundational security technology could be a reason for the devastating growth in ransomware in the past two years.

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Crucial Tech: Madison Horn and the inflection point for Congress

We are at an inflection point in the US Congress. For decades technology companies have been given free rein to advance and innovate without concern for the negative impact of what they produce. That honeymoon seems to be over, but their lobbying power has kept the weight of regulation relatively far from them.

Last week, the House Financial Services Committee advanced the Financial Innovation and Technology for the 21st Century Act, also known as the FIT Act, to the House floor for debate and approval.

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RSAC Reporter’s Notebook: Change is coming

The cybersecurity industry is just absolute chaos, and rightly so.  This is the industry charged with plugging dikes during the Class-5 hurricane that the internet seems to be today.  Nowhere is that chaos more evident than at RSAC just from a marketing perspective. Everyone has “ground-breaking”, “industry-leading”, and “first ever” product offerings and this year was no different.  But if you can look past the Macho-man impersonations, Formula One cars, and the mesmerizing miasma of the website and show floor, you can see an order forming in the chaos. Change is coming.

Back to step one

RSA CEO Rohit Ghai, said we have missed a step in AI development.  “We’ve seen it first as a co-pilot alongside of a human pilot and then see it taking over flying the plane.”  He said the first step is making it an advanced cockpit making it easier for less trained and experienced people to do the work.  He pointed out that cybersecurity is an industry with negative employment making it difficult to find experienced technicians to do the work.

Last year, any discussion of ethical development was met with confused stares. This year, the need for ethical AI development is taken seriously but few can see a profit in it. Cybersecurity VC Rob Ackerman (DataTribe) and Carmen Marsh, CEO of the United Cybersecurity Alliance, were open to suggestions,

“From the perspective of (companies like OpenAI), I understand the reasons to go as fast as they can to develop a true artificial intelligence, the question is, who are the people in the room guiding the process?” said Ackerman. “Once you get a diverse set of advisors working on the problem, then you do the best you can to create something ethical.  But right now, we aren’t even doing the best we can.”

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Murky third-party agreements weaken healthcare privacy controls

The healthcare industry is a vulnerable target of cybercriminals, but not for the reasons most business sectors are. Between 80 and 90 percent of all cybercrime results from people not following basic cyber hygiene practices, but in healthcare criminals gain access to information through infrastructure weaknesses and the murky third-party agreements.

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