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AI industry at a crossroads

The AI industry appears to be reaching a crossroads that will determine its future in the next two years. The only clear outcome is it will not be what it is now, nor what it is predicted to be.

Most doomsayers and cheerleaders largely agree on a single vision: The technology will destroy hundreds of thousands of jobs. Wealthy investors and captains of industry consider that a good thing and mumble about universal income legislation and Star-Trekkian futures. White-color workers and unions see the future less optimistically. But cooler heads see a precarious future. Those cooler heads include Anthropic’s Claude, OpenAI’s Chat GPT, and X.ai’s Grok. Cyber Protection Magazine talked to all three, and they all came up with four likely scenarios that may be brewing even as this article is read.

A security breach or a major AI system collapse.
Technical plateau causing diminishing returns on scalability.
Strict regulatory legislation that stifles innovation and makes development too expensive to pursue.
A significant economic downturn or massive market correction drying up capital investment.

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Solons scrambling to save AI

State legislatures are scrambling hard to enact regulations of the cybersecurity and AI industries to protect them from themselves. And the leaders of those industries object to the efforts, like drug abusers forced into rehab.

For the past 10 years, the investor world shoveled money into any company that said they are focused on AI, but that support is starting to shake. Many AI startups that have received billions of investment are struggling financially, not the least of which is the elephant in the room, OpenAI. The most successful AI company in the world is on pace to lose $5 billion this year and, according to CEO Sam Altman, the company needs more than $8 billion more investment this year or will face bankruptcy inside 12 months.

Part of the loss of confidence in AI are the number of failures that seem to be increasing. The AI Incident Database, which chronicles incidents dating back to 1983, now contains 629 incidents. An even bigger reason is the self-governing rules the industry says it has adopted either don’t work or are ignored altogether.

The industry has generally acknowledged its weaknesses. More than a year ago, Altman sat before the US Senate essentially begging for the government to regulate the industry. Support for that legislation has waned, however, as 15 U.S. state legislatures are considering dozens of bills to regulate the development and use of artificial intelligence.

In a letter from OpenAI Chief Strategy Officer Jason Kwon to California Senator Scott Wiener (author of SB 1047), the company highlighted several reasons it opposed the bill, including the recommendation that regulation should be, "shaped and implemented at the federal level. A federally-driven set of AI policies, rather than a patchwork of state laws, will foster innovation and position the US to lead the development of global standards."

The “patchwork” argument has been used to oppose proposed laws in nine states. The problem with that is most federal laws come after a critical mass of laws at the state level. Historically, when two thirds of the sites pass similar laws, the US Congress considers standardizing them nationally. The US is less than halfway through that process.

The legislators authoring these bills seem to understand that they are not “experts” in technology and have been working with tech companies to make the bills more palatable. In California’s SB 1047, Weiner, removed provisions for criminal prosecution and an entirely new state bureaucracy to enforce the bill before it went to the governor’s desk last week. Instead, the bill merely directs the state attorney general to file civil charges when companies violate the mandates.

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Mining data is daunting but crucial

The cybersecurity industry seems addicted to research but isn’t all that good at it. Mining the massive amount of data produced is daunting but crucial to everyone.

Surveys and studies are an important part of marketing form the cybersecurity industry. Cyber Protection magazine receives a lot of them. We read them all. In the two months before the RSA Conference, more than one a day came into our inbox. However, they are not a great source of independent data and insight.

Ignoring the cherry-picked data highlighting a particular company’s product or service, there are a few nuggets that, taken together, produce some interesting insights. Out of 60+ reports, we took a pass on any that were repetitive, were suspect methodologically, or effectively plagiarized from another source. We chose to look at seven with a solid methodology, representation of industry-wide concerns, and originality. The reports came from Dynatrace, Black Kite, SlashNext, Metomic, Originality AI, Logicgate, and Sophos. We found three common themes: The impact of AI on security, government regulation compliance, and understanding of security concerns on the C-suites and board levels.

Understanding security issues.

Almost every study has a common complaint. CISOs say application security is a blind spot at the CEO and board levels. They say increasing the visibility of their CEO and board into application security risk is urgently needed to enable more informed decisions to strengthen defenses.

However, Dynatrace’s study said CISOs fail to provide the C-suite and board members with clear insight into their organization’s application security risk posture. “This leaves executives blind to the potential effect of vulnerabilities and makes it difficult to make informed decisions to protect the organization from operational, financial, and reputational damage.”

Recent news shows the study may have a point. Marriott Hotels admitted that a 2018 breach was the result of inadequate encryption of customer data. In 2018 the company claimed their data was protected by 128-bit AES encryption when customer identity was only protected by an outdated hashing protocol. One can imagine the discussion between the CEO and the IT department:

CEO: is our data encrypted?
IT manager: Yeah, sort of.
CEO: OK, good enough

If the CEO doesn’t understand the difference between a hash and AES encryption, that’s a problem.

And there many be evidence that ignorance is widespread. Apricorn reported that the number of encrypted devices in surveyed companies had dropped from 80 percent to 20 percent between 2022 and 2023. Some of that could be attributed to work-from-home (WFH) growth in companies. It is also likely that companies over-reported what was encrypted simply because they did not understand what “encryption” meant. Once they learned the meaning, adjustments were made.

That lack of a foundational security technology could be a reason for the devastating growth in ransomware in the past two years.

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Cyber Threats Impacting Enterprises in 2024

From our predictions issue: With the new year, CIOs must educate and prepare themselves for the upcoming obstacles they may face in the future and implement ways to stay ahead and double down to protect themselves and their clients from potential vulnerabilities.

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