Podcast

Do corporations really care about your security?

“Your security is important to us,” is a common phrase on corporate websites and emails, usually after some data breach that affects customers. To prove that statement, corporations invest billions of dollars in the cybersecurity industry. Most market projections say the industry is worth about $180 billion. About 15 percent of that market goes to data security. But all the indications are that we are losing the war in personal identity security That leaves is with the question: Do corporations really care about customer security?

Probably not

US Department of Health and Human Services reported recently that. in the US, there have been 2,213 breaches since 2020, with 152.1M affected individuals. That is almost half of the American population. But that is just breaches involving medical data.

The FBI reports, in the same period, more than 350 million stolen personal information records, exceeding the known population of the country. Worldwide, the number of personal identity information (PII) records exceeds one billion people.

So how bad is it? “I always tell people assume your social security number has been breached. Just assume that,” said John Meyer, senior director for Cornerstone Advisors, an organization providing security consultation to financial organizations.

So we are spending tens of billions of dollars to protect data from exfiltratation on almost a weekly basis from attacks bypassing current defenses. Is it worth the investment? Does protecting that data even matter?

Well, yes… sort of

Data security professionals say it is and it does. Communications, industry intellectual property, state secrets, and control of crucial systems must still be protected. Most professionals we talked to cite ransomware attacks as the primary reason for investing in security precuts and services.

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Elder fraud festers out of control

As legislatures around the world try to get a handle on the growth of ransomware, another category of cybercrime is festering out of control: Elder fraud.
The FBI’s Internet Crime Complaint Center (IC3) reported more than 100,000 people in the US, 60 years and older, lost $3.4 billion total to digital scams. The IC3 pointed out that the elderly are half as likely to report a loss. So the actual crimes and losses are probably much higher.

In contrast, the total ransomware payouts last year from reporting companies was $1.1 billion according to Chainanalysis. While the total number of fraud reports to the IC3 appears to have leveled off after years of growth, elder fraud increased by 14 percent year on year.

“Combatting the financial exploitation of those over 60 years of age continues to be a priority of the FBI,” wrote FBI Assistant Director Michael D. Nordwall, who leads the Bureau’s Criminal Investigative Division, in the report. “Along with our partners, we continually work to aid victims and to identify and investigate the individuals and criminal organizations that perpetrate these schemes and target the elderly.” 

Who is vulnerable?

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Mining data is daunting but crucial

The cybersecurity industry seems addicted to research but isn’t all that good at it. Mining the massive amount of data produced is daunting but crucial to everyone.

Surveys and studies are an important part of marketing form the cybersecurity industry. Cyber Protection magazine receives a lot of them. We read them all. In the two months before the RSA Conference, more than one a day came into our inbox. However, they are not a great source of independent data and insight.

Ignoring the cherry-picked data highlighting a particular company’s product or service, there are a few nuggets that, taken together, produce some interesting insights. Out of 60+ reports, we took a pass on any that were repetitive, were suspect methodologically, or effectively plagiarized from another source. We chose to look at seven with a solid methodology, representation of industry-wide concerns, and originality. The reports came from Dynatrace, Black Kite, SlashNext, Metomic, Originality AI, Logicgate, and Sophos. We found three common themes: The impact of AI on security, government regulation compliance, and understanding of security concerns on the C-suites and board levels.

Understanding security issues.

Almost every study has a common complaint. CISOs say application security is a blind spot at the CEO and board levels. They say increasing the visibility of their CEO and board into application security risk is urgently needed to enable more informed decisions to strengthen defenses.

However, Dynatrace’s study said CISOs fail to provide the C-suite and board members with clear insight into their organization’s application security risk posture. “This leaves executives blind to the potential effect of vulnerabilities and makes it difficult to make informed decisions to protect the organization from operational, financial, and reputational damage.”

Recent news shows the study may have a point. Marriott Hotels admitted that a 2018 breach was the result of inadequate encryption of customer data. In 2018 the company claimed their data was protected by 128-bit AES encryption when customer identity was only protected by an outdated hashing protocol. One can imagine the discussion between the CEO and the IT department:

CEO: is our data encrypted?
IT manager: Yeah, sort of.
CEO: OK, good enough

If the CEO doesn’t understand the difference between a hash and AES encryption, that’s a problem.

And there many be evidence that ignorance is widespread. Apricorn reported that the number of encrypted devices in surveyed companies had dropped from 80 percent to 20 percent between 2022 and 2023. Some of that could be attributed to work-from-home (WFH) growth in companies. It is also likely that companies over-reported what was encrypted simply because they did not understand what “encryption” meant. Once they learned the meaning, adjustments were made.

That lack of a foundational security technology could be a reason for the devastating growth in ransomware in the past two years.

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Crucial Tech: Madison Horn and the inflection point for Congress

We are at an inflection point in the US Congress. For decades technology companies have been given free rein to advance and innovate without concern for the negative impact of what they produce. That honeymoon seems to be over, but their lobbying power has kept the weight of regulation relatively far from them.

Last week, the House Financial Services Committee advanced the Financial Innovation and Technology for the 21st Century Act, also known as the FIT Act, to the House floor for debate and approval.

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RSAC Reporter’s Notebook: Change is coming

The cybersecurity industry is just absolute chaos, and rightly so.  This is the industry charged with plugging dikes during the Class-5 hurricane that the internet seems to be today.  Nowhere is that chaos more evident than at RSAC just from a marketing perspective. Everyone has “ground-breaking”, “industry-leading”, and “first ever” product offerings and this year was no different.  But if you can look past the Macho-man impersonations, Formula One cars, and the mesmerizing miasma of the website and show floor, you can see an order forming in the chaos. Change is coming.

Back to step one

RSA CEO Rohit Ghai, said we have missed a step in AI development.  “We’ve seen it first as a co-pilot alongside of a human pilot and then see it taking over flying the plane.”  He said the first step is making it an advanced cockpit making it easier for less trained and experienced people to do the work.  He pointed out that cybersecurity is an industry with negative employment making it difficult to find experienced technicians to do the work.

Last year, any discussion of ethical development was met with confused stares. This year, the need for ethical AI development is taken seriously but few can see a profit in it. Cybersecurity VC Rob Ackerman (DataTribe) and Carmen Marsh, CEO of the United Cybersecurity Alliance, were open to suggestions,

“From the perspective of (companies like OpenAI), I understand the reasons to go as fast as they can to develop a true artificial intelligence, the question is, who are the people in the room guiding the process?” said Ackerman. “Once you get a diverse set of advisors working on the problem, then you do the best you can to create something ethical.  But right now, we aren’t even doing the best we can.”

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Social media hangs itself in TikTok legislation

The debate over the appropriateness of the Congressional action against TikTok can be debated for a long time and probably will until the Senate takes action—which could be weeks. What is less debatable is TikTok’s, and pretty much all of the social media industry’s contribution to the situation. In essence, social media has hung itself with its own lifeline.

The industry has long embraced Section 230, a section of Title 47 of the United States Code that classifies them as part of the telecommunications industry. That particular law immunizes social media platforms and users from legal liability for online information provided by third parties. The section also protects web hosts from liability for voluntarily and in good faith editing or restricting access to objectionable material, even if the material is constitutionally protected. These protections do not apply to what is traditionally known as “the media.” That is an important distinction.

The FCC also regulates related to the foreign ownership of telecommunications companies, broadcast, and cable companies, in that it is not allowed. If TikTok expects protection under Section 230, it has to abide by all the FCC regulations, including ownership. In that case, the legislation is consistent with US law.

News media or Telecom?

However, the CEO of TikTok has made the case that the legislation infringes on the First Amendment rights of the company, creators, and users because… wait for it … TikTok is a major source of news for users. In other words, it is a news medium. According to TikTok, 43 percent of users rely on the app for daily news. But that sets up an entirely different problem.

Print, broadcast, and cable media are bound by ethics and laws to print truth. If they knowingly publish defamatory and untrue information, they can be sued by the injured party. That was most recently and famously demonstrated in the lawsuits against Fox News and Rudy Guiliani for intentionally spreading lies about election technology related to the 2020 US election.

Those same lies were and still are spread on social media platforms, including TikTok, with impunity under the protection of Section 230. But if they are a news medium, the protections of Section 230 go away and TikTok and creators who spread disinformation can now be held accountable for libel and slander.
Social media companies can adjust algorithms limiting what kind of information can be distributed on their networks and they reluctantly apply those restrictions when they are pushed to. But they can’t be sued for disseminating that information under Section 230. If they

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